Separate the fault from the work
A fault description captures what someone observed. Repair instructions explain what should be investigated or done. Keep both, with priority, status, an assigned contact and supporting evidence where available.
Make handovers to maintenance useful
Before a service visit, review the item’s open faults and previous records. The assigned contact is recorded internally; there is no external contractor login or automatic dispatch integration. Your team can share the relevant information through its normal process.
Keep the history after the repair
Record repair notes and the outcome instead of replacing the original report. Confirm the equipment’s condition and required checks before returning it to use. Closing a job should not be treated as independent proof that an item is safe.
Know the boundaries
Keepalto supports equipment records and repair coordination. It is not a full workshop accounting system: parts purchasing, labour billing, manufacturer diagnostics and automated service-provider scheduling are not included.